Interviewing with Confidence Asking Questions and Showing Interest

Questions to Ask About the Team's Biggest Challenges

Stop asking boring interview questions. Learn the Expert Pivot to show you solve their money problems and become the expert they need.

Focus and Planning

Questions to Ask About the Team's Biggest Challenges

What Are Team Challenge Questions?

Team challenge questions are strategic interview questions that identify a company's operational problems and financial pain points. Instead of asking generic questions like "What are your biggest challenges?", high-performing candidates use researched, specific questions to diagnose business issues before they're hired.

The most effective approach is the "Expert Pivot": research the company's current stage, guess the two most likely operational roadblocks (based on industry patterns), then ask the hiring manager which problem is currently costing them the most money or time. This shifts you from passive job applicant to strategic problem-solver.

What You Need to Remember

1 Focus on the Real Reason (Root Cause)

Look beyond the daily complaints to find the broken steps in a process that keep causing the same issues again and again.

2 Filter by Importance (Strategic Value)

Only focus on the problems that truly hurt the company's main goals, not just the things that are mildly annoying.

3 Shift to Team Support (Empowerment)

Instead of just offering a technical fix, figure out what your team needs—like tools or authority—to solve the problem themselves.

4 Measure What Happens If You Don't Act (Cost of Inaction)

Figure out exactly how much the business is losing (in time, money, or reputation) for every week the problem stays broken.

Changing Your Approach: From Asking to Proposing Business Solutions

Asking an interviewer "What are the team's biggest challenges?" is a weak move. It shows you are waiting for someone to tell you what to do, not a leader ready to take charge. By making the hiring manager explain their problems to you, you aren't being helpful—you are creating more work for them.

In business, a "challenge" usually means money is being wasted. According to CPS research (2024), every open position costs $25,000 in productivity each month. If you can't spot this cost during the interview, you look like a follower, not a strategic asset. Failing to see this correctly hurts more than just getting the job offer. It stops your career from growing because you seem like someone who needs constant direction.

The problem is that managers often hide these issues. According to Resume Genius (2024), only 15% of leaders feel fully confident in their hiring decisions. This means 85% of hiring managers are uncertain, often because they can't articulate the real problem they need solved. To find the real issues, you need to switch from being a job applicant to being a problem-solver. Instead of asking what is wrong, use your skills to guess exactly where the team is struggling. This expert approach makes the manager drop their prepared answers and see you as the person who can actually stop the financial loss. For more strategic questions to demonstrate this mindset, see our guide on questions you should always ask in an interview.

The Three Steps to Taking Control in Your Interview

1
Finding the Money Drain
The Goal

Before the interview, figure out what is costing the department money. Every open job means a problem is losing cash, time, or market share. Your job is to research the company's current stage and guess the main roadblock they are facing.

Your Homework

Look up three recent company announcements (like a new product or funding). Match these to typical industry roadblocks—for example, fast-growing companies often struggle with messy communication, while cost-cutting companies struggle with low employee spirit. Choose the two problems that seem most likely.

What to Say

"I noticed your recent focus on [New Market/Project]. Usually, when a team scales that quickly, the biggest cost comes from either [Problem A] or [Problem B]. Which one is currently the biggest money leak for you?"

What Recruiters See

We like candidates who think for us. When you bring an idea, it shows you won't need months of training just to figure out where the value is. It means you are ready to start working, not just a person who needs to be managed.

2
Getting Past the Safe Answers
The Goal

Use a "Consulting Diagnosis" to get past the fancy, practiced answers. By naming a high-level, specific problem, you give the manager permission to be honest about the real issues. You change from someone asking for a job to an expert diagnosing a business failure.

Your Homework

When they ask if you have questions, don't ask about challenges in general. Give them two specific scenarios and ask them to pick which is the current focus. This forces them to stop their usual talk and discuss real work.

What to Say

"In my view, teams at this stage often get stuck on [Specific Problem X]. Is that where things are tight for you, or have you already moved on to dealing with [Specific Problem Y]?"

What Recruiters See

Managers often feel ashamed of their department's weak spots. If you name the problem first, it removes the awkwardness. They stop worrying about impressing you and start seeing you as the person who can finally fix the "untouchable" issue.

3
Proving You Will Reduce Risk
The Goal

Once they admit the real issue, you must immediately connect their pain to your past successes. Your follow-up must show you are not just a "good teammate," but a specialist who has stopped this exact kind of "money loss" before.

Your Homework

Within 24 hours, send a short follow-up focused only on the problem they confessed. Don't just say "thank you"; give them a mini-plan or a specific story of how you fixed that exact problem at your old job.

What to Say

"Our talk about the bottleneck in [Specific Department] really stuck with me. At my last company, we had that same 'leak' and fixed it by [Specific Action], saving [X amount of time/money]. I'm already thinking about how we can do something similar here to help your Q4 targets."

What Recruiters See

When it comes down to the final choice, companies pick the "safe" hire. According to CareerBuilder research, 22% of employers are less likely to hire a candidate who doesn't send a thank-you note. But here's the advantage: 50% of applicants don't send any follow-up at all. By sending a follow-up focused on solutions (not just gratitude), you take away the risk of hiring you. You prove you're already mentally working for them, making it hard to choose someone who only sent a polite, empty thank-you note.

Common Questions: Winning with the Expert Approach

Is asking about team challenges too pushy?

No, it's strategic. You should stop trying to be liked and start demanding to be respected. Polite candidates are forgettable because they ask permission to be smart. When you use the "Expert Diagnosis," you aren't telling them how to manage; you are proving you have relevant experience. If a manager gets upset because you pointed out a common industry issue, that's a major warning sign. It means they are insecure or protecting something sensitive. You want to work for a leader who is relieved that someone finally understands the situation. To understand what cultural questions complement this approach, read our guide on questions to ask about company culture and team dynamics.

What if I guess the wrong problem?

Even a wrong guess is a success. When you suggest they are having Problem X, the manager will immediately correct you and say, "We fixed X last year; our real trouble right now is Problem Z." You just skipped twenty minutes of polished, fake answers and got them to reveal the real issue. By offering a specific guess, you proved you know the type of problems they deal with. You shifted the talk from "Tell me about your job" to "Let's fix this financial loss."

How do I handle recruiters who don't get it?

Recruiters usually follow a script and don't focus on the team's actual money problems. If you bring up a deep issue and they look confused, don't get upset. Use it to move forward. Say something like: "I understand these specifics are for the hiring manager. I'm focusing on Problem X because in my past roles, solving that early leads to the best money results. I plan to discuss the exact solution with the team lead." This tells the recruiter two things: you are a high-level candidate who thinks about business results, and you know who the real decision-maker is.

Should I ask about challenges in every interview?

Yes, but adapt your approach by interview stage. In phone screens, ask general questions about company priorities. In first-round interviews, ask about team-level challenges. In final interviews, ask about the specific problems the hiring manager is personally trying to solve. The "Expert Pivot" works at every stage, but the level of detail should increase as you move through the process.

What questions show I understand business impact?

Ask questions that connect team challenges to money, time, or strategic goals. Examples: "What's the cost of this problem continuing for another quarter?", "How does this challenge affect your Q4 targets?", "If you could solve one problem tomorrow, which would free up the most budget or time?". These questions force the manager to think like a business partner, not just a job interviewer, and they position you as someone who thinks in terms of ROI, not just tasks.

How many questions should I ask about challenges?

Ask 1-2 strategic questions about challenges, then pivot to how you can solve them. Don't interrogate the manager with five questions in a row about problems. The goal is to diagnose the issue quickly, then shift to demonstrating your solution. A good pattern: ask one broad question to identify the challenge, ask one follow-up to understand the impact, then share a relevant example of how you solved a similar problem. This takes 5-7 minutes and leaves the manager thinking, "This person gets it." For equally important context, see our guide on what not to ask in a first interview.

Change How You Present Yourself

  • Stop showing up like someone asking for a chance. Start acting like an expert partner who can add value immediately.
  • Top companies don't want someone to manage; they want an equal expert who can fix the critical problems.
  • Falling into the AMATEUR TRAP by asking weak questions makes you look like a risk who needs constant guidance.
  • By using the EXPERT SHIFT, you prove you can already see the company's flaws and have the tools to correct them.
  • Real respect comes from being the person who diagnoses the problem before you are even hired.

Stop asking for the job and start offering the solution.

Offer the Cure